Complaints Policy

A complaint may be made to any member of staff and it is the member of staff’s responsibility to deal with your complaint in accordance with Bòrd na Gàidhlig’s Complaints Policy and Procedure.

You can make your complaint in writing, by phone, in person, by email or by any other permanent media you find most appropriate, such as a recording on CD or tape.

For a copy of Bòrd na Gàidhlig’s Complaints Policy and Procedure please see below or contact us at:

Bòrd na Gàidhlig
Great Glen House
Leachkin Road
INVERNESS
IV3 8NW
Tel: 01463 225 454
E-mail: corporra@gaidhlig.scot

Bòrd na Gàidhlig Complaints Handling Procedure